Team: Mengxiao Song, Amberly Riegler, Victor Wang
Duration: Sep. 17 — Sep. 21, 2018
Role: UX/UI Designer
We looked into the negative experience that dog adopters might have, and the reasons behind. In response to the unsuccessful adopting experience, we aim to build connections between potential dog adopters, shelters, and dog communities. Users would become more prepared about the adoption process and get personalised help from online mentors.
We designed DoGood as a medium to build a collaborative dog community connecting dog owners, shelters, and potential adopters.
People care about
“Sometimes people lack time or money, or they simply are not ready for, nor aware of, the responsibilities of owning a companion animal; again, dogs may not meet the keepers’expectations. ”
I interviewed participant who adopted her dog from shelter three years ago from online adoption website.
“I didn’t want a little puppy to be my only dog so I looked for a mature dog who was good natured, loyal, calm and smart.”
“My experience of adopting wasn’t that much successful. I feel I’m doing a favor of her. You know, if I don’t keep her, she will have no place to go.”
We brainstormed 30 ideas based on our insights, and further narrowed down to four concepts.
Online resources and community forum with additional in person workshops
Platform to encourage interaction with adoptable dogs via in person or digital dog adoption fairs
Social platform for those considering adoption to meet current dog owners in their local community
Pair adopters with community members to help smooth the adoption process
After evaluating four ideas using the matrix below, we chose Adoption Mentor as our final concept.
This ecomaps represents the relevant functions, relationships, and factors involved with adoption. The issues experienced by potential adopters can be addressed by the support of community.
We believe the DoGood will provide support to future dog owners by improving their perceptions and encouraging collaboration throughout the community. Adopters are provided a community resource before and after the adoption process. They can feel more informed and prepared to make a decision.
After we quickly built our lo-fi prototype, we tested with participants who had previously adopted dogs from shelters.
Adoption process is rife with issues related to perception and the process itself.
Make design choices based on existing standards to avoid confusion for users.
Add more features to expand the functionality to circumnavigate the scalability issues.